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Click here to book a virtual or in store consultation with a gear expert! | Free shipping $99+
Click here to book a virtual or in store consultation with a gear expert! | Free shipping $99+

Contact magic beans

We love getting to know our customers! In person or online, we're always available to answer your questions, give shopping advice, and lend a helping hand.

Call us at 866-600-BEAN (2326), email, or chat with us and we'll make sure you get what you need.

To contact us by phone, please call (866) 600-2326 Monday through Friday, 9am-5pm ET so we may assist you with your order and answer product questions. The quickest way to reach us during business hours is to send one of our customer service team members a chat on mbeans.com! You can also email us by choosing who you want to write to from the list below and we will get back to you as quickly as possible!
 
Please keep in mind that human beings are on the receiving end of your outreach. We are here to help you solve any problems that may come up, but it is never acceptable to threaten harm or use abusive language (yes, this actually happens sometimes).

Email the Owners

We work hard to make Magic Beans a great place to shop, but we aren't always perfect. If you have feedback for us, why not tell the owners of the company directly? Sheri and Eli want to hear from you. Compliments are welcome, too.

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Customer Service

Something not quite right? Let us know and we'll make it better. Before or after your order is shipped you can contact us to correct a billing or shipping problem, a mistake with your order, or to arrange for a return or resolve problems with defective or damaged merchandise.

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Submit a Product for Consideration

Do you make or represent a product you think would be a great compliment to the Magic Beans selection? We'd love to hear about it. Please use this form to submit an item or product line for consideration.

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Product Information

Need more information to make your purchase decision? We know quite a bit about these products, and we're glad to help. Ask away. The more details you can provide, the more accurately we can respond.

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Registry Assistance

Whether you have a registry with us, or you would like to send someone a gift, if you have a question, we can answer it.

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Website Comments & Suggestions

How can we serve you better? Did you like our new website? Did you find everything you were looking for? Are there products or brands you wish we carried? Please send along your suggestions for improving our web site, our product mix or anything else.

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Request a Donation

Due to the large volume of inquiries, it may take as many as 3 weeks for us to respond. While we wish we could donate to all the worthy charities, at this time we can only donate to charities in the Boston, MA area who serve children and families.

*Please note, at this time, we do not make monetary donations.

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